Privacy Policy

MyFinanceCafe understands how important your privacy is and makes every effort towards maintaining it. Retaining your privacy and confidentiality and preventing your personal details from getting misused is our top priority. Since we are committed to keep your information secure we ensure that every piece of information provided by you on our website/app remains safe and not tampered with by any means. We hereby affirm that we have taken all the necessary measures following the finest industry practices to safeguard your personal information during its transmission through our website.

This ‘Privacy and Policy’ section gives details on how we protect your personal information and use the data while providing services through our website/app. It also explains what type of information you are required to provide on our website/app. This policy is applicable to all our previous and current users, including online visitors and customers. When you visit MyFinanceCafe website/app or sign up to www.myfinancecafe.com you agree to our privacy policy thereby permitting us, our representatives, business associates, and affiliates to communicate with you through call, message, or email. By agreeing to this policy you also allow us to use your information according to the policy guidelines.

Purpose of information collection

We gather information about you when you register with us, use any of our products/services, or visit our website at www.myfinancialcafe.com in the modes and methods declared in this policy. While availing our services you may have to provide personal details such as name, date of birth, sex, nationality, parentage, marital status, the city of residence, email address, mobile number, PAN, employment, and other ‘Know Your Customer’ documents. We also use cookies to collect information such as your location, device that you use, the number of times you visited our website, etc. anonymously. These details are used by us to offer you personalized services and assistance. At the time of registration, we ask you to provide your contact number to address your queries or requests and send SMS alerts and email notifications. We also collect these details to send you offers, promotions, notices, and other communications in connection to your use of our services. We assure you to seek your consent to process specific information where we are legally liable to do so.

Disclosure and sharing of information

We confirm not to sell or rent your personal information to anyone for any reason at any point in time. However, your information may be shared with our affiliates and business partners to provide you with better assistance regarding your transactions or for sending you offers and communications. We ensure to use your data in line with certain internal procedures to manage or improve our services. When you provide information to third-parties for availing our services, we ascertain that they keep your information confidential as per our contract with them. Any of your details may be required to be revealed to the government agencies for identity verification or investigation, prevention, and prosecution of cyber incidents and other offenses where disclosure is legally mandatory. If you avail any products/services from third-party websites or affiliates linked to MyFinanceCafe and disclose your personal information to them in the process, we don’t take the responsibility of your privacy in this case. These sites have their privacy policies and we suggest you go through their privacy policies carefully before availing their services.

Security of your information

The personal details that we collect from you are safe with us both during transmission and after receiving. We execute advanced technical and organizational security measures to safeguard your information. Various physical security measures, encryption techniques, and authentication procedures are employed by us as per the accepted standards to protect your information from unlawful and unauthorized use, alteration, or against accidental loss/damage. All online transactions conducted on our website are secured with a high level of transaction security as we employ the latest technologies to shield your banking information while securely passing it on to banks for payment processing. Payments made through our website /app are processed through secure payment gateways managed by leading banks.

Retention of the information collected

Your information will be retained for as long as it is needed for providing you the service that you want to avail from us. Once you request for the termination of your account with MyFinanceCafe we will stop using your information. However, your contact information and application details may be with us after termination to prevent fraudulent activities or as evidence to defy any legal claim in the future.

Changes in the privacy policy

MyFinanceCafe reserves all rights to change this policy from time to time as per requirement. We are free to make any alteration to our privacy terms and practices whenever we want to at our sole discretion. Any change made to this policy will be updated with immediate effect. We request you to review this policy regularly.